E-commerce brands grappling with the complexities of customer relationship management just got a boost, as Milan-based TextYess announced it has raised $4.5M. The startup, which provides an Autonomous CRM powered by AI agents, secured investment from Italian Founders Fund, VC Partners, and Entourage.
TextYess aims to automate the labor-intensive aspects of CRM, from segmenting customers and writing campaigns for email and WhatsApp to answering queries and recovering sales. Founded in 2023 by Riccardo Russo and Edvaldo Gjonikaj, the platform is already used by over 350 brands, including Ducati, Veralab, and PittaRosso.


















